Returns & Exchanges
We have a 14-Day Return and Change Policy.
Return or change notification: Consumers must inform the seller of their decision to return or change the product within a 14-day window.
Return Process: After notifying the seller, the consumer has another 7 days to actually return the product.
Refund Deadline: Sellers must issue a refund within 14 days of receiving the returned goods, if these where sent in the 7 days following the notice.
Costs: The consumer bears the direct cost of returning the goods unless the seller agrees to pay it.
ES — Desistimiento (14 días):
Si eres consumidor/a en la UE, puedes desistir de la compra en un plazo de 14 días desde la recepción…