Terms & Conditions
These Terms & Conditions (“Terms”) govern the relationship between Sofia Natalia (“the Company”) and any individual or organisation purchasing services from the Company (“the client” or “the Contracting Party”). By completing an online purchase, the client agrees to be bound by these Terms.
- Interpretation
1.1 In these Terms:
“COMPANY” means Sofia Natalia (or associated legal entity), including all subsidiaries and partners acting under the Sofia Natalia brand.
“CONTRACTING PARTY” means the individual or organisation responsible for payment of course or service fees.
“PRODUCT” means any swimwear,, or similar product offered by the Company.
“PRODUCT FEES” means the total fee payable for the selected product(s), including any optional add-ons.
“PUBLISHED MATERIAL” means the Company’s website, brochures, marketing materials, or any other information published by the Company regarding Products or services.
“REGISTRATION FORM” means the BtoC form, purchase order, or similar document submitted by the Client or Contracting Party.
“CLIENT” means the participant purchased a product.
“SERVICES” means all activities provided by the Company, including workshops, consulting, networking groups, events, and partner programs.
1.2 Headings are for convenience only and do not affect interpretation.
- Supply of Services
2.1 The Company shall provide the product or Service to the client in accordance with these Terms.
2.2 Additional information or clarification may be provided upon written request.
2.3 The Company may correct errors or omissions in Published Material at any time without liability.
2.4 The Company may update product inventory or delivery format (including switching certification bodies or adjusting syllabus) where required by industry standards or needed improvements. Such changes shall not materially reduce the quality or purpose of the Course.
- Fees and Payment
3.1 Unless otherwise agreed in writing, the product Fee is due at the time of purchase.
3.2 All prices are inclusive of VAT
3.3 The Company reserves the right to refuse shipment if product fees have not been paid in full.
- Warranties & Liability
4.1 The Company warrants that Products will be delivered with reasonable skill and care.
4.2 The Company is not liable for:
- loss of profit, revenue, business, or goodwill
- indirect, incidental, punitive, or consequential losses
- costs relating to third-party services
- technological failures outside the Company’s control
4.3 The Company is not liable for delays or non-performance caused by events outside its reasonable control, including but not limited to illness, inventory unavailability, strike, government restrictions, pandemics, weather disruption, or technical failure.
5.Return and Reclamation Policy
5.1 We have a 14-Day Return and Change Policy.
5.2 Return or change notification: Consumers must inform the seller of their decision to return or change the product within a 14-day window.
5.3 Return Process: After notifying the seller, the consumer has another 7 days to actually return the product.
5.4 Refund Deadline: Sellers must issue a refund within 14 days of receiving the returned goods, if these where sent in the 7 days following the notice.
5.5 Costs: The consumer bears the direct cost of returning the goods unless the seller agrees to pay it.
- General
6.1 These Terms, together with the action of purchasing, constitute the entire agreement between the parties.
6.2 Any notices shall be sent to the registered business address or email associated with the Contract.
6.3 The Contract is governed by Spanish law, and disputes shall be subject to Spanish courts unless otherwise agreed.
6.4 Only the parties to this Contract have the right to enforce its terms.